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Banking Training Series

No	Topik	Jadwal Training Sep'2021	Jadwal Training Okt'2021
1	Dasar-Dasar Pengetahuan Produk & Jasa Perbankan	13-14	11-12
2	Basic Banking Operation	15-16	06-07
3	Banking Management	07-08	13-14
4	Strategi Pemasaran Jasa Perbankan	16-17	07-08
5	Strategi Pemasaran Bersaing	02-03	19-20
6	Strategi Marketing For Funding	01-02	11-12
7	Strategi Marketing For Lending	03-04	04-05
8	Lending and Collection For Banking	06-07	14-15
9	Penjualan Produk & Jasa Perbankan	29-30	13-14
10	Selling Technique For Banking Product	13-14	07-08
11	Selling Skill for Trade Finance Products	16-17	04-05
12	Service Execellence for Banking	06-07	12-13
13	Standar Layanan Perbankan	16-17	11-12
14	Etika Dan Pelayanan Customer (BEAUTY CLASS)	08-09	14-15
15	Customer Relationship Management (CRM) For Banking Industry	06-07	19-20
16	Kompetensi & Perilaku Pimpinan Cabang	15-16	04-05
17	Account Officer For Banking	15-16	07-08
18	Officer Development Program	13-14	13-14
19	Account Officer Development Program	02-03	25-26
20	Funding Officer	08-09	13-14
21	Teknik Negosiasi Untuk Account Officer	20-21	20-21
22	Risk Management For Banking	08-09	25-26
23	Manajemen Resiko Operasional Perbankan	06-07	27-28
24	Manajemen Resiko Pasar	15-16	04-05
25	Analisa Resiko Industri	07-08	07-08
26	Credit Risk Management	14-15	13-14
27	Manajemen Resiko Anjak Piutang (Factoring)	08-09	25-26
28	Credit Analysis for Banking	22-23	28-29
29	Analisa Kredit Mikro	06-07	27-28
30	Analisa Kredit Korporasi	23-24	26-27
31	Analisa Kredit Konsumen	13-14	21-22
32	Analisa Kredit Ritel	15-16	20-21
33	Analisa Kredit Pembiayaan Industri	07-08	13-14
34	Analisa Kredit Modal Kerja Per Sektor Industri	22-23	04-05
35	Analisa Kredit UMKM	06-07	07-08
36	Analisa Kredit Pola Grameen	23-24	12-13
37	Verification For Credit Consumer	13-14	14-15
38	Penilaian Transaksi Jaminan Kredit	15-16	05-06
39	Credit Monitoring and Control	07-08	07-08
40	Strategi Menghadapi Kredit Bermasalah	16-17	19-20
41	Remedial Loan Management	02-03	06-07
42	Loan Syndication	01-02	04-05
43	Consumer Loan Portofolio Management	13-14	12-13
44	Supervisi Kredit Mikro	15-16	14-15
45	Revitalisasi Kredit Kecil dan Mikro	07-08	26-27
46	Restrukturisasi Non Performing Loan (NPL)	16-17	28-29
47	Strategi Efektif Menghadapi Risiko NPL dengan Analisa Kredit Komprehensif	02-03	25-26
48	Managing Credit Risk In Treasury Products And Derivative	01-02	11-12
49	Collection, Receivable & Credit Risk Management	03-04	05-06
50	Hukum Perkreditan	06-07	06-07
51	Hukum Dan Perundang-Undangan Perbankan	29-30	21-22
52	Litigasi untuk Perusahaan Pembiayaan	22-23	20-21
53	Aspek Hukum, Pengikatan & Eksekusi Agunan	06-07	19-20
54	Bank Financial Statement Analysis	23-24	25-26
55	Asset Management For Banking	13-14	04-05
56	Corporate Cash Management & Risk for Banking Operation & Services Approach	15-16	07-08
57	Accounting For Banking	07-08	19-20
58	Advance Treasury Management	16-17	25-26
59	Asset Liability Management (ALMA)	02-03	28-29
60	Finance Non Finance For Banking Industry	01-02	28-29
61	Analisa Data Transaksi Untuk Pembuatan Laporan Keuangan Proforma	03-04	11-12
62	Basic Audit Banking dan Teknik Menulis Laporannya	06-07	20-21
63	Internal Audit and Control for Banking & Financial Services	27-28	04-05
64	Fraud Audit & Investigation	01-02	06-07
65	International Banking	29-30	07-08
66	Bank Garansi Surety Bond Standby L/C	02-03	25-26
67	Bank Guarantee, Letter Of Indemnity, Documentary Credit, ICC Rules & Local L/C	20-21	27-28
68	Standby Letter Of Credit & Bank Guarantee	06-07	12-13
69	Letter of Credit, Incoterm 2010 & Trade Finance	08-09	13-14
70	Mekanisme dan Manajemen Risiko LC, SKBDN	20-21	21-22
71	Know Your Customer (KYC) & Anti Money Laundering (AML)	08-09	13-14
72	Anti Pencucian Uang (APU) & Pencegahan Pendanaan Teorisme (PPT) Khusus Banking	06-07	06-07
73	Implementasi PBI dan POJK Terkait Program APU & PPT	15-16	13-14
74	Proses Due Dilligence Dokumen Nasabah Terkait Transaksi Perbankan	07-08	07-08
75	Kepatuhan dan Penerapan GCG di Perbankan	14-15	19-20
76	Governance, Risk & Compliance (GRC)	08-09	11-12
77	Teknik Menulis Laporan Kepatuhan	22-23	04-05
78	Dasar – Dasar Kartu Kredit	06-07	14-15
79	Management Kartu Kredit Lanjutan	23-24	13-14
80	Strategi Meningkatkan Fee Based Income Dengan Transaksi Trade Finance	13-14	07-08
81	Grafonomi for Banking	15-16	04-05
82	Grafonomi Plus	07-08	12-13
83	Integrated Supply Chain Finance	22-23	21-22
84	Value Chain Finance Untuk Sektor UMKM (Kunci Sukses Kredit UMKM)	06-07	20-21
85	Pemasaran Jasa Pembiayaan	23-24	19-20
86	Customer Value Chain Acquisition Strategy (CVCAS)	13-14	25-26
87	Menjaring Dolar ALA UKM (Kunci Sukses Perbankan Meningkatkan Portfolio Kredit UKM)	15-16	04-05
88	Basic Treasury For Banking	07-08	07-08
89	Analisa Kredit Konsumer Berbasis Risiko (KPR, KPM)	16-17	19-20
90	Pemahaman Dasar Treasury	02-03	04-05
91	3 Lines of Defense	01-02	13-14
92	Penerapan Kepatuhan Dan Manajemen Risiko LKNB	13-14	25-26
93	Riset Pemasaran	15-16	07-08
94	Writing Skill Credit Proposal	07-08	13-14
95	Drafting SOP Program APU & PPT Berbasis POJK No. 12/POJK.01/2017	16-17	06-07
96	Penyusunan Rencana Bisnis Bank (RBB)	02-03	21-22
97	Manajemen Tata Kelola Arsip Perbankan dan Tanggung Jawab Hukumnya	01-02	20-21
98	Analisa Kredit Komersial	03-04	19-20
99	Pengelolaan Liquidity Risk Dalam  Rangka Implementasi Pelaksanaan Kerangka  Basel III	06-07	25-26
100	Analisa Kredit Produktif	29-30	04-05
101	Analisa Laporan Keuangan Perusahaan Asuransi	23-24	07-08
102	Fintech & Digital Banking	13-14	19-20
103	Optimalisasi Penerapan Aksi Keuangan Berkelanjutan Disektor Perbankan	15-16	25-26
104	Strategi Pemasaran Produk Bank di masa Pandemi dengan metode Digital	07-08	04-05
105	Analisa Kredit Modal Kerja	08-09	11-12
106	Strategi Meningkatkan Kolektabilitas	01-02	25-26
107	Best Practice Risk Management Di Bpr	07-08	04-05
108	Four Eyes Principles Bank	08-09	11-12
109	Pengaruh Management By Walking Around Terhadap Kinerja Organisasi	07-08	11-12
110	Pengaruh Management By Walking Around Terhadap Kinerja Organisasi	08-09	20-21
111	Strategi Pemasaran Produk Bank di masa Pandemi dengan metode Digital	23-24	11-12
112	Strategi Preventif Kredit Bermasalah Paska Restrukturisasi Kredit Dengan Early Warning System (EWS)	07-08	21-22
113	Restrukturisasi kredit & Penyelesaian serta Penyelamatan Kredit Non Performing (NPL)	08-09	05-06
114	Digital Branch, Reinventing Bank Branch	21-22	12-13
115	Membangun Sistem Risk Assessment Dalam Penerapan Manajemen Resiko Bank	07-08	04-05
116	Perpajakan Perbankan	08-09	11-12
117	Credit Analysis, Monitoring And Problem Solving	08-09	25-26
118	Manajamen Risiko Kredit Mikro dalam Masa Pandemik Covid-19	22-23	27-28

Syariah Banking Training Series

No	Topik	Jadwal Training Sep'2021	Jadwal Training Okt'2021
1	Basic Perbankan Syariah	13-14	04-05
2	Advance Perbankan Syariah	16-17	13-14
3	Operational Bank Syariah	06-07	25-26
4	Teller Bank Syariah	16-17	07-08
5	Customer Service Excellence Bank Syariah	08-09	14-15
6	Total Service Quality Bank Syariah	06-07	11-12
7	Syariah Selling Skill	15-16	05-06
8	Selling for Funding & Lending Bank Syariah	15-16	12-13
9	Manajemen Resiko Bank Syariah	13-14	11-12
10	Analisa Pembiayaan Bank Syariah	02-03	20-21
11	Analisa Pembiayaan Untuk BPR Syariah	08-09	04-05
12	Pembiayaan Mikro Bank Syariah	20-21	06-07
13	Pembiayaan Konsumer Bank Syariah	08-09	07-08
14	Pembiayaan Komersial Bank Syariah	06-07	25-26
15	Pembiayaan KPR Bank Syariah	15-16	27-28
16	Pembiayaan Musyarakah Mutanaqisah	07-08	04-05
17	Project Financing Bank Syariah	14-15	07-08
18	IMBT Bank Syariah	08-09	13-14
19	Aspek Legal & Akad Khusus Bank Syariah	13-14	25-26
20	Sistim Akuntansi Bank Syariah	16-17	19-20
21	Treasury Bank Syariah	06-07	20-21
22	Internal Audit Bank Syariah	16-17	27-28
23	ALMA Bank Syariah	08-09	13-14
24	GCG Syariah	06-07	14-15

Service Training Series

No	Topik	Jadwal Training Sept'2021	Jadwal Training Okt'2021
1	Customer Services Professional	13-14	20-21
2	Service Excellence	15-16	04-05
3	Service Excellent For The Front Linners	07-08	07-08
4	Service Excellence for All Staff	16-17	13-14
5	Customer Relationship Management (CRM)	02-03	25-26
6	Complaint Handling Management	01-02	13-14
7	Customer Satisfaction & Loyalty	03-04	20-21
8	Customer Life Time Value	06-07	11-12
9	Customer Loyalty Management	29-30	14-15
10	Service Excellent In The New Nomal	15-16	26-27
11	Customer Retention	06-07	21-22

Finance Training Series

No	Topik	Jadwal Training Sep'2021	Jadwal Training Okt'2021
1	Financial Management For Non Finance	13-14	11-12
2	Financial Statement Analisis	06-07	06-07
3	Corporate Budgeting: Planning & Controlling	15-16	13-14
4	Cash Flow & Treasury Management	08-09	07-08
5	Cash Management	16-17	19-20
6	Asset Management	09-10	11-12
7	Administrasi Keuangan	08-09	04-05
8	Basic Accounting	13-14	14-15
9	Accounting Policies And Procedure Manual	06-07	13-14
10	Accounting Best Practice	16-17	07-08
11	Account Payable Management	06-07	04-05
12	Accounting Receivable Management	20-21	12-13
13	Accounting For Inventory	13-14	11-12
14	Akuntansi Imbalan Kerja (PSAK 24)	15-16	14-15
15	Akuntansi Perpajakan	20-21	19-20
16	Activity Based Costing	07-08	06-07
17	Cost Accounting Management	16-17	14-15
18	Cost Control Management	02-03	05-06
19	Cost Management Reduction – Driving Cost Down	15-16	14-15
20	Cost Analysis For Manufacturing	20-21	12-13
21	Accounting Information Analysis For Business Decision	07-08	06-07
22	International Financial Reporting Standar (IFRS)	09-10	11-12
23	IFRS & Dampak Perpajakannya	15-16	14-15
24	Fixed & Intangible Asset Accounting and Management –IFRS, PSAK & Operational Approach	08-09	07-08
25	Financial Risk Management- Detecting, Preventing and Rescue Financial Risks	13-14	12-13
26	Auditing Techniques and Tools: A Guide for Auditor	06-07	05-06
27	Financial Auditing for Internal Auditor	07-08	06-07
28	Risk-based Internal Auditing (RBA) – COSO Based	15-16	14-15
29	Risk-based Internal Auditing (RBA) For Purchasing & Marketing – COSO Based	21-22	13-14
30	Forensic Accounting Investigation and Audit	20-21	19-20
31	Fraud Auditing In Financial Institutions – (Banking & Insurance Practice Approaches)	15-16	14-15
32	Audit Investigation & Anti Fraud	09-10	06-07
33	Investigation & Fraud Detection For Internal Auditors	13-14	12-13
34	Management Fraud	16-17	11-12
35	Teknik Interview Anti Fraud	06-07	06-07
36	Receivable and Collection Management	16-17	13-14
37	Corporate Secretary	08-09	07-08
38	Penerapan Good Corporate Governance (GCG)	06-07	19-20
39	Whistle Blowing System (WBS)	15-16	11-12
40	Perpajakan Export Import	15-16	04-05
41	Basic Perpajakan	13-14	14-15
42	Akselerasi Account Receivable & Collection Management	02-03	13-14
43	Cost Accounting Mining	08-09	07-08
44	Effective Cost Management	20-21	04-05
45	UPDATE PSAK TERKINI (PSAK 71, PSAK 72, PSAK 73, ISAK 33, ISAK 34)	08-09	12-13
46	Account Receivable & Account Payable	06-07	11-12
47	Analisa Laporan Keuangan (ALK) Menggunakan Metode Financing Waterfall Cash Flow	15-16	14-15
48	Optimalisasi Penerapan Aksi Keuangan Berkelanjutan Disektor Perusahaan Pembiayaan	07-08	04-05
49	Effective Budgeting and Cost Control	14-15	12-13
50	Financial Modeling	08-09	07-08
51	Advance Budgeting & Cost Control	27-28	12-13
52	Liquidity Management for Economic Crisis	23-24	06-07
53	Treasury For Non Treasury	21-22	21-22
54	Internal Control	15-16	20-21
55	Corporate Finance	22-23	27-28
56	Financial Analysis for Working Capital	14-15	20-21
57	Revenue Management	15-16	26-27
58	Financial Engineering	07-08	05-06

Marketing Training Series

No	Topik	Jadwal Training Sept'2021	Jadwal Training Okt'2021
1	Strategy Marketing Management	22-23	11-12
2	Competitive Marketing Strategy	06-07	20-21
3	Business To Business Marketing & Sales Strategy	23-24	04-05
4	Marketing Communication Strategy	13-14	06-07
5	Brand Marketing Strategy	15-16	07-08
6	Sosiologi Ekonomi & Psikologi Marketing	07-08	25-26
7	Marketing for Non Marketing	16-17	27-28
8	Digital Marketing	02-03	04-05
9	Product Development	01-02	07-08
10	Marketing Support & Sales Admin Development	03-04	13-14
11	Creative & Innovative Thinking For Marketing Professional	06-07	25-26
12	Marketing & Sales Planning Strategic Alignment For Effective Result	22-23	04-05
13	Marketing Plan	16-17	27-28
14	Market Research Skill	06-07	18-19
15	Professional Marketing Executive	06-07	13-14

Sales Training Series

No	Topik	Jadwal Training Sept'2021	Jadwal Training Okt'2021
1	Basic Selling Skill & Motivation	06-07	07-08
2	Salesmanship Training & Workshop	27-28	19-20
3	Sales Strategy Management	09-10	25-26
4	Advance Selling Skill	29-30	05-06
5	Consultative Selling Skill	07-08	21-22
6	Sales Territory Management	22-23	28-29
7	Sales Force Management	08-09	07-08
8	Selling Skill Metode NLP-Hypnosis-EQ	21-22	11-12
9	Hypnosis In Selling	13-14	14-15
10	Telemarketing Skill	16-17	06-07
11	Key Account Management (KAM)	15-16	28-29
12	Sales Negotiation & Lobbying Skill	07-08	11-12
13	Sales Presentation Skill	16-17	20-21
14	Motivation Training For Sales And Marketing Professional	23-24	04-05
15	Sales Forecasting	20-21	06-07
16	Strategic Account Management	15-16	07-08
17	Sales Management	22-23	25-26
18	SPIN Selling Model	06-07	27-28
19	Corporate Strategic Model 3C	23-24	12-13
20	Business To Business Selling Skill	13-14	13-14
21	Persuasion And Influence Skill For Selling	15-16	21-22
22	Sales Leadership Skill	07-08	13-14
23	Marketing Support & Sales Admin Development Program	16-17	04-05
24	Creative Selling Skill	02-03	06-07
25	Buyer Persona For Sales People	15-16	20-21

Strategic Training Series

No	Topik	Jadwal Training Sep'2021	Jadwal Training Okt'2021
1	Strategic Management Corporation	27-28	04-05
2	Strategic Planning & Control	01-02	07-08
3	Building Corporate Culture & Value	29-30	13-14
4	Business Continuity Management	02-03	25-26
5	Strategic Business Plan	20-21	13-14
6	Strategic Risk Management	06-07	20-21
7	Innovation Strategy	08-09	14-15

Leadership & Managerial Training Series

No	Topik	Jadwal Training Sep'2021	Jadwal Training Okt'2021
1	Effective Leadership	07-08	07-08
2	Shopfloor Leadership	16-17	21-22
3	Supervisory Management	29-30	20-21
4	Advance Supervisory Management	27-28	19-20
5	Managerial Skill	22-23	25-26
6	Young Managers Development Program	08-09	04-05
7	The Way of Thinking - Through Creative & Rational Thinking	06-07	07-08
8	Problem Solving & Decision Making (PROSDEM)	15-16	19-20
9	Creative Thinking (Teknik Berpikir Kreatif )	07-08	04-05
10	Effective Communication	14-15	13-14
11	Interpersonal Communication & Assertiveness Skill	13-14	25-26
12	Sistim Komunikasi Organisasi Model HORENSO	16-17	07-08
13	Influence People	06-07	19-20
14	Coaching & Counseling Skill	16-17	13-14
15	Teamwork Era New Normal	08-09	04-05
16	Change Management	06-07	07-08
17	Time Management	15-16	13-14
18	Stress Management At Work	15-16	25-26
19	Conflict & Crisis Management	13-14	13-14
20	Effective Meeting	02-03	20-21
21	Managing People	08-09	19-20
22	Emotional Intelligence (EQ) & Produktivitas Kerja	20-21	04-05
23	Competency Achievement & Action	13-14	13-14
24	Competency The Impact & Influence	16-17	25-26
25	Competency Helping & Human Service	13-14	07-08
26	Competency Managerial Skill	16-17	04-05
27	Competency Personal Effectiveness	06-07	13-14
28	Competency Cognitive	16-17	25-26
29	7 Kebiasaan Efektif Professional	08-09	07-08
30	Great Leadership	06-07	07-08
31	Effective Decision Making Technique	15-16	19-20
32	Analytical Creative Thinking	15-16	04-05
33	Buildings Initiative For Professional At Work	13-14	13-14
34	Leadership And Managerial Skill	02-03	25-26
35	Lebih Creative Menghadapi Paradigma Baru Akibat Pandemi dan Resesi Ekonomi	08-09	07-08
36	Agile Leader in Vuca Situation	07-08	06-07
37	Effective Teamwork	06-07	06-07
38	Servant Leadership	06-07	07-08
39	Effective Business Communication	15-16	13-14
40	Design Thinking For Innovation	15-16	21-22
41	Self Leadership	14-15	11-12
42	Fundamental Leadership	07-08	11-12
43	Critical Thinking & Innovation	22-23	13-14
44	Effective Shop Floor Leadership	29-30	20-21
45	Design Thinking	16-17	27-28

Motivation & Character Training Series

No	Topik	Jadwal Training Sept'2021	Jadwal Training Okt'2021
1	Achievement Motivation Training (AMT) & Goal Setting	22-23	07-08
2	Manage Your Mind For Success At Work	06-07	21-22
3	Neuro Lingustic Programing (NLP) At Work & Change Mindset	23-24	20-21
4	Character Building	13-14	19-20
5	Right Attitudes & Positive Thinking For Success	15-16	25-26
6	Etos Kerja Professional	07-08	04-05
7	Mindset Revolution	16-17	07-08
8	Optimisme 2021 Time To Win Back	06-07	12-13

Human Resources Management Training Series

No	Topik	Jadwal Training Sep'2021	Jadwal Training Okt'2021
1	Basic HR Management For The Beginners	22-23	07-08
2	Human Resources For Non HR Manager	06-07	21-22
3	HRM for Line Managers	23-24	20-21
4	Human Resources Management & Audit	13-14	19-20
5	Practical Human Resources Management	15-16	25-26
6	Strategic HR Management & Manpower Analysis	07-08	04-05
7	Competency Based HR Management	16-17	07-08
8	Penyusunan Kamus Kompetensi Berdasarkan - CBHRM	02-03	19-20
9	Behavioral Event Interview (BEI)- CBHRM	01-02	04-05
10	Teknik Interview Dalam Rekrutmen	03-04	13-14
11	Recruit, Interview & Select Right People	06-07	25-26
12	Design KPI for HR Departement	20-21	07-08
13	Performance Management: Designing & Implementing	13-14	25-26
14	Performance Appraisal	15-16	20-21
15	Workload Analysis (Analisis Beban Kerja)	20-21	13-14
16	Compensation System Development	07-08	05-06
17	Manajemen Penggajian	16-17	19-20
18	Salary Administration	02-03	07-08
19	Personnel Administration Management	15-16	21-22
20	General Affairs (GA) Professional	06-07	20-21
21	How To Develop Training Yearly	27-28	19-20
22	Training Need Analysis (TNA)	09-10	25-26
23	Training Designing & Administration Evaluation	29-30	07-08
24	Training For The Trainers (TOT)	07-08	19-20
25	Persiapan Pra Pensiun	22-23	04-05
26	TNA & ROI in Training	08-09	13-14
27	Sosialisasi & Implementasi UU Tenaga Kerja & Mengatasi Perselisihan Ketenagakerjaan	21-22	25-26
28	Perjanjian Kerja Waktu Tertentu & Outsorcing	13-14	07-08
29	How To Handle Difficult Employee	16-17	13-14
30	Know Your Employee (KYE)	15-16	25-26
31	Corporate Social Responsibility (CSR)	07-08	06-07
32	Effective Working Habits	16-17	12-13
33	Self Empowerment Using Lumina Spark	29-30	21-22
34	Organization Development	27-28	28-29
35	System Pengembangan Job Grading	22-23	13-14
36	Manajemen Pendidikan dan Pelatihan	08-09	07-08
37	Manajemen Diklat & TOT	06-07	26-27
38	Succession Plan & Talent Management	15-16	04-05
39	Human Resource Management	07-08	13-14
40	Peran Human Resource Management Di Tengah Perubahan	14-15	25-26
41	Perjanjian Kerja Waktu Tertentu & Outsourcing	15-16	12-13
41	Effective Outsourcing Management	15-16	20-21
42	Effective Human Resource Management In Crisis Era	21-22	07-08
43	Mengelola Stress Kerja Di Masa Pandemi	07-08	07-08
44	Compensation & Benefit	07-08	25-26
45	Psychology For Leaders	28-29	04-05
46	Negotiation Skill For HR	20-21	12-13
47	Manajemen Personalia	28-29	12-13
49	Sistem Remunerasi	15-16	12-13
50	Implementasi UU Cipta Kerja Dalam Membangun Hubungan Industrial Yang Kondusif	29-30	29-21
51	Struktur Dan Skala Upah	13-14	05-06
52	Human Resources Management System	21-22	25-26

Human Resources Management Training Series

No	Topik	Jadwal Training Agst'2021	Jadwal Training Sept'2021
1	Presentation Techniques for Bussiness	12-13	01-02
2	Negotiation Skill For Business	18-19	03-04
3	Improving Your Negotiation Skill	03-04	06-07
4	Bussiness Writing & Report Writing	12-13	20-21
5	Public Speaking And Being Confident	04-05	13-14
6	Public Relations & Corporate Communication	02-03	15-16
7	Managerial Skill For Secretaries	02-03	20-21
8	Office Management	11-12	07-08
9	Filing System & Documentation	18-19	16-17
10	E-Filing System	04-05	02-03
11	Telephone Courtesy	02-03	15-16
12	Receptionist & Telephone Operator Professional	11-12	07-08
13	Call Center Professional	11-12	16-17
14	Etiket Professional: Kerja, Bisnis dan Perjamuan	12-13	29-30
15	Office & Job Manner	18-19	27-28
16	Sekretaris Profesional	19-20	22-23
17	Legal Drafting: Penyusunan Kontrak Bisnis	05-06	08-09
18	Security Professional (SATPAM)	18-19	06-07
19	Modern Office Management And Filing System	03-04	15-16
20	Personality Development For Secretary	11-12	07-08
21	Business Writing Skill	19-20	14-15
22	Komunikasi Dalam Audit	02-03	13-14
23	Teknik Komunikasi Audit	12-13	16-17
24	Business Acumen (Ketajaman Bisnis)	04-05	06-07
25	Professional Branch Management	02-03	16-17
26	Negotiation Skill For Procurement	02-03	08-09
27	Building Management	11-12	06-07
28	Public Relations Management	18-19	15-16
29	Ms. Excel VBA (Macro) Complete Beginner	11-12	07-08
30	Excel & Power Point for Powerfull Business Application	12-13	07-08
31	Social Media Advocate : Managing Customer Complaint & Review	05-06	02-03
32	Security Management	25-26	22-23
33	How To Make Minutes Of Meeting Effectively	02-03	08-09
34	Effective Writing Report	11-12	16-17

General & Office Management Training Series