Customer Life Time Value

KODE TRAINING: D.8

Customer Life Time Value

Manfaat Training :

  • Memahami konsep, teori dan prinsip Customer Lifetime Value (CLV)
  • Mengertia tujuan mengukur CLV
  • Mampu memahami dan memilih variable-variable dalam perhitungan CLV
  • Memiliki kemampuan menghitung dan menganalisis CLV
  • Mampu menggunakan CLV dalam kepentingan bisnis

Materi :

  1. Introduction
    • Konsep dan Prinsip Customer Lifetime Value (CLV) Secara Umum
    • Tujuan Customer Lifetime Value (CLV)
    • Goal & Benefit Implementation CLV
  2. Persyaratan Kompetensi Dasar Pendukung CLV
    • Memahami Konsep, Teori dan Prinsip Marketing, Sales & Service Management
    • Customer Relationship Management (CRM)
    • Metode Pemodelan Dasar Matematika dan Statisika
    • Basic Information Communication Technology (ICT)
  3. Konsep, Teori dan Prinsip Customer Lifetime Value (CLV)
    • Sejarah dan Latarbelakang CLV
    • Teori Dasar CLV
    • Konsep Customer Value
    • Konsep Customer Lifetime
    • Konsep & Prinsip Customer Lifetime Value
  4. Measuring Customer Lifetime Value (CLV)
    • Variable CLV
    • Penentuan dan Pemilihan Variable CLV
    • Perhitungan-Perhitungan Mendapatkan Customer
    • Metode Perhitungan CLV
    • Cara Mengukur Profitabilias Pelanggan
  5. Pemanfaatan Data Customer Lifetime Value (CLV)
    • Pemanfaatan CLV dalam Marketing Strategic & Analysis: Segmentation, Targeting & Positioning
    • Pemanfaatan CLV Marketing Planning
    • Pemanfaatan CLV Sales Management
    • Pemanfaatan CLV Customer Relationship Management (CRM) Dalam Mempertahankan Pelanggan (Customer Retention)
    • Pemanfaatan CLV Manajemen Membangun Loyalitas Pelanggan (Loyalty Customer

Target Peserta :

Staff – Supervisor atau pihak – pihak yang berkepentingan

Pembicara / Fasilitator (Alternatif):

  • Johnson Alvonco, Ph.D.

Tanggal:

16-17 Mei 2018

20-21 Juni 2018

19-20 Juli 2018

13-14 Agustus 2018

13-04 September 2018

15-16 Oktober 2018

21-22 November 2018

19-20 Desember 2018

 


Jadwal Public Training 2018 Lengkap

Jam Pelaksanaan :

09.00 – 16.00 WIB

Tempat :
Alternatif Hotel: Ibis Group, Amos Cozy, The Park Lane, Harris Group, hotel lainnya yang akan kami konfirmasi kemudian

Fee Training (Jakarta):

Rp. 5.750.000,-/ orang

Private Training:

Rp. 8.000.000,-/ orang (PASTI RUNNING)

Fee Training (Luar Kota):

Rp. 7.500.000,-/ orang (kirim 1-5 peserta)

Rp. 6.000.000,-/ orang (kirim diatas 5 peserta)

Inc : Seminar Kit, Certificate, Lunch, Snack, Souvenir

INFORMATION

For Registration, Please Contact :

Johnson Indonesia – Training Center

Dwi/ Nur/ Komariah/ Ria

Telp. (021) 541 9152/ 541 7516, Hp: 0815 972 5020

E-mail:

infotraining27@gmail.com

info27@johnson.co.id

Website:

http://www.infoseminarjohnson.com

http://www.johnson.co.id

DOWNLOAD BROSUR

FORM REGISTRASI

Kode Training

Topik Training

Tanggal Training

Lokasi Training

Tipe Permintaan

Peserta yang didaftarkan

Nama

Jabatan

Metode Pembayaran

Pesan

Enrroled By:

Nama

Email

Nama Perusahaan

Jabatan

Telp Kantor

Fax

No. Hp

Note

Kirim Salinan Form ke Email saya

captcha
Masukkan kode diatas:

Print Friendly, PDF & Email




Jadwal Training Fixed
General Affair Professional

Confirm Running
28-29 November 2019

Hotel Ciputra Jakarta
Internal Audit and Control for Financial Services

Confirm Running
11-12 November 2019

Hotel Oria Jakarta
Asset Liability Management (ALMA)

Confirm Running
November, 21-22, 2019

Hotel California Bandung
Desk Collection Strategy

Confirm Running
November, 28-29, 2019

Hotel Oria Jakarta
Tata Kelola Perusahaan Asuransi

Confirm Running
November, 14-15, 2019

Hotel Ciputra Jakarta
Modern Office Management And Filing System

Confirm Running
November, 25-26, 2018

Hotel Suite Surabaya
Dasar Multifinance Syariah

Confirm Running
November, 18-19 2019

Hotel Oria Jakarta
Coaching & Counseling Skill

Confirm Running
November 28-29, 2018

Restrukturisasi Non Performing Loan (NPL)

Confirm Running
November, 20-21, 2018

Hotel The Rani Bali
Loan Syndication

Confirm Running
November,28-29, 2019

Workload Analysis (Analisa Beban Kerja)

Confirm Running
Oktober, 23-24, 2018

Risk Management For Banking

Confirm Running
November, 13-15, 2019

Hotel Bali Rani Kuta
FINANCIAL RISK MANAGEMENT – Detecting, Preventing and Rescue Financial Risks

Confirm Running
November, 28-29, 2019

Confirm Running
Advance SOP

Confirm Running
November, 18-19, 2019

Hotel Ciputra
Administrasi Keuangan

Confirm Running
November, 28-29, 2019

Hotel Ciputra
Penyusunan Laporan Keuangan Perusahaan Asuransi (PSAK Asuransi)

Confirm Running
November, 11-12, 2019

Administrasi Keuangan

Confirm Running
November, 30, 2019

Accounting Receivable Management

Confirm Running
November, 18-19, 2019

Hotel Ciputra